How can I return an item?

Returns & Refunds

Our return policy allows for returns within 30 days from the date you receive your parcel. To qualify for a return, the item must be unused, in its original condition, and in the original packaging. Please provide a receipt or proof of purchase to complete the return process.

Note that shipping costs related to returns are borne by the user and original shipping costs are non-refundable.

Please email support@dau.xyz to request a return.

Return Address:

Lexim Trading DMCC

Mazaya Business Avenue

2201, Tower AA1, First Al Khail St

Jumeirah Lake Towers

Dubai, United Arab Emirates

Office Location

Du Bois Gold AG
Baarerstrasse 8
6300 Zug
Switzerland

© 2024 Du Bois Gold AG. All rights reserved.

Reg. No CHE-291.235.762

Office Location

Du Bois Gold AG
Baarerstrasse 8
6300 Zug
Switzerland

© 2024 Du Bois Gold AG. All rights reserved.

Reg. No CHE-291.235.762

Office Location

Du Bois Gold AG
Baarerstrasse 8
6300 Zug
Switzerland

© 2024 Du Bois Gold AG. All rights reserved.

Reg. No CHE-291.235.762

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